Bookmark and Share

Captain's Log

February 2014

FeeFo Award Nauticalia Gold Trusted Merchant Status

FeeFo Award Nauticalia Gold Trusted Merchant Status

FeeFo Award Nauticalia Gold Trusted Merchant Status

We are proud to have been awarded Gold Trusted Merchant status by FeeFo, our independent customer reviews and feedback partner, for providing a level of service that our customers rated at more than 95% throughout 2013.

How FeeFo works
Shortly after we despatch your goods, FeeFo will send you an e-mail asking for feedback via a very simple, anonymous, 15-second tick-box survey, and you can also add any further comments. This information will feed through to our website and, if it highlights any issues with our products or service, will enable us to investigate immediately.

Why you can trust the reviews
All the products and service reviews on the site are written by customers. Unlike other systems, only people who have purchased products are able to review them, so you know they’re accurate and genuine.
We publicly post all customer reviews - good or bad - and our responses to any comments, so you get the whole picture.

What next?
We hope you enjoy reading the comments that customers like you leave on our site, and that you find them useful. Please tell us about any products you buy, either via the FeeFo survey, or by
contacting us directly.

Send this Article to a Friend Return to Captain's Log Menu
Sign Up for our Email Newsletter

If you would like us to send e-mails about special offers, new products and other Nauticalia news, some exclusive to the Internet, please complete the form below.
* fields are mandatory

To stop receiving such e-mails, please send an e-mail to:

Loading ....